Usability expert. Making the internet better.

Desi fuses her years of experience in customer support, QA and user testing, writing and editing copy, developer relations, and dabbling in web and graphic design to provide best-in-class work in making the internet better for users.

I also love helping tech newbies find their way in to the industry, or long-time coders transition to remote positions or their dream jobs.

Current Position

I'm currently QA Analyst at Bandzoogle. The things I enjoy doing are bug finding, troubleshooting for members, working with the design and dev teams on new theme and feature implementation, writing effective UX and UI copy for members and their customers, and working with our lead designer on user testing and research.

I also enjoy working on accessibility improvements and bringing diversity to our marketing materials and resources.

Skills

  • HTML and CSS
  • Github bug tracking
  • Customer service
  • Tech and content writing and editing
  • Teaching and tutoring
  • HR management
  • Content calendar scheduling and curation
  • Website maintenance and management
  • For my full resume, click here.

    Interests

  • UI / UX copy
  • Advocating for users
  • Curating playlists
  • User research
  • Remote companies
  • Talking about careers
  • Accessibility
  • Developer relations and recruitment
  • Creative coding
  • Blog Posts

    What's your desk setup? DEV.to

    Nevertheless, Desi Coded DEV.to #SheCoded

    Meet our new CEO, Stacey Bedford! Bandzoogle blog

    Tidying Tech: Digital Spring Cleaning desidoes.com blog

    Music Licensing 101: How to license a cover song Hypebot